Chair Covers & Accessories Hire
Terms and Conditions
It is your responsibility to read and confirm you are happy with these before making your deposit payment, once your deposit has been paid this confirms you have read and are happy with all terms and conditions as below and will be taken as a contract between us Simply Stunning and you the booking customer. Any bookings including chair covers, tablecloths, napkins, organza sashes, table runners and swagging will all be hereby referred to as 'linen'
Will be confirmed only on receipt of deposit we can provisionally hold a date on request for a maximum of 7 days after this time your date may no longer be available unless secured with your deposit. Once your deposit is taken you will receive official confirmation within 48 hours this document shows what we are contracted to prove and will need completing with all contact details along with any delivery and collection addresses where applicable, it is your responsibility to ensure this is completed and returned by the final payment date, failure to return the document with suitable delivery details may result in your parcel not being sent or sent directly to any address already on file we are not responsible for chasing completed documents.
Each event is individually quoted based on your needs, the prices quoted are not adjustable even if the prices change on our website or other booking avenues. Please be aware any increase in numbers may also involve a further parcel charge being needed so take this into account when increasing any booking numbers parcels are based on a specific weight restriction based on 30kg (100 chair covers or 20 tablecloths) this is out of our control and prices will be charged at the current delivery rates.
Your deposit payment is non refundable under any circumstances which is why we keep this low, final balance payments may be made in instalments however these will not be refunded in the event of a cancellation, so we encourage you to make final balance payment when due one month before your event, it is your responsibility to ensure payment is received on the due date as any payments not received may be taken as a cancellation without prior notice and payments up to this date lost, you are welcome to make amendments to your booking up until your final balance date, any reductions after this time will not be refunded but you may increase numbers up until 7 days prior to your event.
In the event
of a cancellation after your deposit is made there will be no additional
charge but payments made to date will not be returned.
In the event of cancellation after your final balance date a refund will not be issued
as we would not be able to rebook that date at short notice.
being postponed will be given a credit transfer to the date chosen, should
we not have availability for the new date this will result in it being treated as a cancellation and any deposit lost
You will be
required to pay a small security/holding deposit with your final balance this
is to ensure due care is taken when our linen is in your possession, while we expect spillages and food stains which can be removed, in the event of any damages, missing items or mistreatment of our goods resulting in it being deemed unfit for use for example rips, tears, burns, candlewax and drawings on the table linen these will be charged as replacement items, charges will be as follows £10 per tablecloth, £1 per napkin, £4 per chair cover, £1 per sash/table runner you will be informed of such charges before deductions are made photographs will also be sent as evidence should the damages total more than your holding deposit invoice will be sent to recover further costs.
Delivery and Collection
deliveries where specified as courier service on your booking will be undertaken by
our chosen service under a 24 hour guaranteed service, while we undertake to ensure delivery is with you 2 days before your event once we then deliver these to the courier depot they will then become liable should they not undertake to deliver to requirements, should they not be able to deliver due to no one being available to sign for the goods it will then be your responsibility to rearrange the delivery following the instructions on the card left by them, no responsibility will be taken by us in this instance.
deliveries and collections will be between 8am-6pm unless extra has been paid for
timed service quotes available on request where applicable
your goods will be 2 days after the event or the following working day if
this falls on a Friday or Bank holiday to ensure ample time for these to be collected and repacked by yourselves, these will be booked in for you and return labels provided failure to attach return labels resulting in loss of parcels will then be charged for full replacement of missing items. Should the courier not collect you must notify us as a matter of urgency as these may be required for a quick turnaround during peak season, should you not be available for the courier to collect the items this may result in additional costs for rebooking and for any delay causing a loss of revenue, while we are happy to arrange collection from an alternative address it is still the customers responsibility to ensure the goods are packaged correctly with labels and held in a secure, clean & dry environment they must be available during the courier times
previously agreed it will remain the customers responsibility to ensure these are collected from any alternative address and not any third party.
all food debris, confetti, scatter crystals etc are shaken off before
packaging excessive debris may result in a clean up charge, sashes must be returned unknotted and any clips, pins or hazzards removed, any tablecloths wet with spillages should be placed in a bag so fluid transfer is kept contained.
our chair covers are for use indoors any grass stains or mud present will
result in charges for additional cleaning or in severe cases full replacement
Sizes and samples
should you have any questions about the size of chairs or tablecloths you
are free to ask, samples may be sent at a small cost, when booking it is your responsibility to ensure you have ordered the correct size for your needs, we can not accept any liability for chair covers not fitting correctly or tablecloths not being the correct size this is for you to ensure you order adequate sizes for the venues equipment.
Our chair covers are flexible and stretch to most chairs but will not fit any chairs with arms and any damages occurred while trying to stretch to accommodate arms will be charged for replacements.
All hire goods are laundered before every event while we undertake to ensure everything remains in perfect condition and encourage you to inspect items on arrival, should you experience any imperfections that have been missed please bring this to our attention as soon as possible, each event is given additional chair covers and sashes in case any such imperfections are detected covering any issue that may occur.
There may be occasional variations in the shading due to the linens being produced over a period of time from different batches of dye, we do our best to minimise any differences and would only be visible when piled together once the linen is on any discrepancies would not be visible
Simply Stunning shall not be liable for injury or damage to persons or property arising from any goods under hire, diy hire- the customer is responsible for ensuring any equipment hired is fitted correctly to prevent any injury. Any customer leaving negative feedback regarding a booking or cancelled booking which has a negative impact on our business without just reason or giving reasonable time to resolve any issues will be in breach of this contract. Resulting in legal action being taken to regain costs for all loss of business.
goods remain the property of Simply Stunning, the booking customer will
remain responsible for all equipment until returned back to us, contract is with the booking customer with no third party involvement
and keep a copy for future reference payment of deposit will be classed
as confirmation that you are happy with booking terms and conditions
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Simply Stunning Chair Cover & Accessories Hire Nottingham
Please do not hesitate to contact us if you can not find what you are looking for, if its not here we endevour to find it for you.